Delivery And Returns

DELIVERY

UK

First Class Royal Mail Signed For £4.95. The estimated delivery time for this is 1-2 Working Days

Second Class Royal Mail NOT Signed for is £3.95. The estimated delivery time for this would be 2-5 Working days.

FREE DELIVERY on orders over £75 will be sent out as First Class Royal Mail Signed For.

WORLDWIDE

. If you do want to purchase a product and your outside the UK then please email us at StirlingClothing@Hotmail.com and we will be more than happy to help you out.

RETURNS

This returns policy applies to all of our customers.

This policy does not affect your statutory rights (such as your rights under the Sale of Goods Act 1979 and the Consumer Protection (Distance Selling) Regulations 2000).

If you are not happy with your order then we will be happy to take the good back as long as they are un worn and also the tags are still attached within 14 days of receiving your order.

Returns are processed within 3 working days from when we receive the goods back.

. It may take longer to process if your return is at Christmas time or Bank Holidays.

When your goods have returned to us please allow up to 3-5 working days for the refund to process and show into your account.

. If you have any questions regarding returns then please email us at StirlingClothing@hotmail.com.

 

REFUNDS

A refund will be issued for the full price of any product that is returned in the accordance of the terms of our returns policy.

Unless the items purchased are faulty and a fault of Stirling Clothing then we will not refund the delivery charge for the goods to be sent back to us even during any postage or sales offers.

 

UNACCEPTABLE RETURNS

. Please note any returns ANY items covered in any human or animal hair may not be refunded or exchanged.

. Please note any returns that contain any make up, marks or stains may not be refunded or returned.

 

EXCHANGES

. Got the wrong size or you have picked the wrong colour? That’s not a problem because we would be happy for you to exchange the current item. Please fill out our exchange form for this to happen. Please return any items to us via posts.